Airtel is the undoubtedly the worst you can get. They deduct money from your account for no reason. when you call up the help line they give lame reasons like you have subscribed to jobs, love,cricket and hundred other things they have in their list.They are expensive compared to the others. They send you a mail thank you for subscribing to E-bill when you have no freaking clue when you did that. And suddenly stop sending the hard copy of the bill. Their Website says “Sorry! your request cannot be processed now. Please try later” for any transaction that you try. The contact us tab on the site does not have a e-mail address to write to.
And the icing on the cake is their help line is not toll free so every time you hear “please wait while our executives are busy on other calls”– you are paying for their time on the other calls… Now that is well… in colloquial terms “chindi“. A call center number that you have to pay for!!!
Good going Airtel – How the hell are you still surviving in the market with this standard of customer service???